A Letter from the Founder
A personal message from Michael S. Nelson, RSSA®, IRMAA-CP®
Michael S. Nelson
First American Entitlement Services LLC • Consultant, National Association of Registered Social Security Analysts
Dear Friend,
Navigating Social Security can feel overwhelming—especially when your income, health care, independence, and future are at stake.
I understand because I have lived it.
I am autistic, have AuDHD—the combined experience of autism and ADHD—and am twice-exceptional (2e). I remember sitting alone in a Social Security office, waiting for my name to be called and wondering what the next conversation could mean for my life.
That experience taught me that behind every appointment, letter, phone call, and claim is a person who may be frightened, confused, and silently wondering, “What happens to me now?”
Seeing firsthand how difficult and, at times, broken the Social Security system can be drove me to make it my mission to help people navigate its complexities with greater clarity, confidence, and support.
“For too long, I watched a broken system fail the people who worked so hard for—or were otherwise entitled to—these benefits. That became my mission: to help one person at a time, knowing that each person helped can make a meaningful difference.”— Michael S. Nelson, Founder & CEO
I founded First American Entitlement Services because no American should face important Social Security or Medicare questions feeling invisible, dismissed, or abandoned.
You are not weak because you need help. You are not a burden because you have questions. You are a person—and your future matters.
My Personal Guarantee to You
I cannot guarantee a specific Social Security or Medicare outcome, but I can guarantee that:
At First American Entitlement Services, we lead with heart, listen before we speak, and bring clarity when life feels confusing.
I remember the fear of feeling alone—and I never want you to feel that way.
With respect and compassion,